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Define : Grievance

It is rather difficult to define a grievance. Personnel experts, however, have attempted to distinguish between dissatisfaction, complaint, and grievance. Generally speaking, dissatisfaction is any state or feeling of dissatisfaction… Read more »

Need of Grievance Procedure

Without an analysis of their nature and pattern, the causes of employee dissatisfaction cannot be removed. The personnel administrator of an organization should go into the details of the grievances… Read more »

Methods of resolving Grievances

Methods of resolving grievance can be divided in to two parts: Decisional Processes: Binding Decisions Non-Decisional (Collaborative) Processes: Managed Negotiations Decisional Processes: Binding Decisions The dispute resolver makes a ruling,… Read more »