Monthly Archives: August 2011

Implementation Principles and Processes of TQM

A preliminary step in TQM implementation is to assess the organization’s current reality. Relevant preconditions have to do with the organization’s history, its current needs, precipitating events leading to TQM,… Read more »

Quality Circle

Quality Circle is a small group of employees in the same work-area or doing a similar types of works who voluntarily meet regularly for about an hour every week to… Read more »

Objectives of Quality Circle

Promote job involvement Create problem solving capability Improve communication Promote leadership qualities Promote personal development Develop a greater awareness for cleanliness Develop greater awareness for safety Improve morale through closer… Read more »

Pitfalls And Problems In Quality Circle

Lack of faith in and support to Quality Circle activities among management personnel Lack of interest or incompetence of leaders/facilitator Apathy, fear and misunderstanding among middle level executives Delay or… Read more »

Characteristics of Quality Circle

Small group of employees – optimum of 8-10 members Members are from same work area or doing similar type of job Membership is voluntary Meet regularly for an hour every… Read more »

Impact of Quality Circle

Improvement of human relations and workplace morale Promotion of work culture Enhancement of job interest Effective team work Reducing defects and improving quality Improvement of productivity Enhancing problem solving capacity… Read more »

Examples of Quality Circle Movements in India

BHEL -1980 –Mr.S.R.Udapa (GM Operations) 1st Indian to start quality circle Hero honda motors “Sunrise Quality circle” Lucas TVS, Chennai “honey bee quality circle” Tata Refactories (located in orissa) “Niharika… Read more »

Introduction to Knowledge Management

Knowledge Management is the explicit and systematic management of vital knowledge – and its associated processes of creation, organization, diffusion, use and exploitation. There are many definitions of knowledge management…. Read more »

Knowledge Management Cycles and Framework

Approaches to Knowledge Management

There is a broad range of thought on Knowledge Management with no unanimous definition. Knowledge Management may be viewed from each of the following perspectives: Techno-centric: A focus on technology,… Read more »