Questionnaire to Evaluate ERP (Enterprise Resource Planning) and BPR (Business Process Restructuring)

Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Does your company has implemented ERP in the organization?
a. Yes
b. No

Q3. Do you think due to implementation of ERP your Business Process has restructured?
a. Yes
b. No

Q4. Do you think the working culture has changed completely after implementation of ERP?
a. Yes
b. No

Q5. What do you think about the work load in the organization after implementation of ERP?
a. Work Load is very much and task are not finished on appropriate time
b. Work Load is very much but due to participative environment employees are able to complete their task
c. Work Load is evenly distributed and employees are able to complete their task on time
d. Work Load is less as compared to other companies

Q6. Do you think ERP & BPR implementation is able to develop a systematic and work culture?
a. Yes
b. No

Q7. Do you think that ERP and BPR implementation are helpful in cost
reduction and increases productivity?
a. Yes
b. No

Q8. Does due to Business Process Restructuring goals and task are clearly defined for increasing productivity?
a. Yes
b. No

Q9. Does the management keeps track on the activities in the organization due to ERP implementation?
a. Yes
b. No

Q10. Does the problems are resolved in an efficient manner with the help of ERP Solution of the company?
a. Yes
b. No

Q11. Are you satisfied with information sharing within the organization due to ERP Solution Implemented in the organization?
a. To a great extent
b. To some extent
c. To very little extent
d. Not at all
e. No comments

Q12. Rate your satisfaction with ERP and Business Process Restructuring in the organization.
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory