Joel E. Ross and William C. Ross define a quality circle as “a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit.”
Questionnaire on Quality Circle is as follows :
Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years
Q2. Are you a member of Quality Circle?
a. Yes
b. No
Q3. Rate your satisfaction level with the top Management role in Quality Circle of your organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory
Q4. What is the main purpose of Quality Circle in your Organization?
a. Improvement in Human Relations
b. Promotion of Work Culture
c. Develop Team Work
d. Improve Productivity
e. Enhance Problem Solving Capacity
f. All of the Above
Q5. Do you think quality circle develops a participative environment in the organization?
a. Yes
b. No
Q6. Do you think that members in your quality circle are able to solve the problems and are participative?
a. Yes
b. No
b. Sometimes
d. Rarely
Q7. Do you think that Quality Circles are helpful in cost reduction and increases productivity?
a. Yes
b. No
c. Somewhat
Q8. Do you think that Quality Circles are helpful in Building an attitude of problem prevention among employees?
a. Mostly
b. Sometimes
c. Rarely
d. Never
Q9. Does the management keep track on the activities of Quality Circle in your organization?
a. Yes
b. No
c. sometime
d. Rarely
e. Never
Q10. Does the problems are resolved in an efficient manner by Quality Circle ?
a. Yes
b. No
c. sometime
d. Rarely
e. Never
Q11. Your Overall Satisfaction with the Quality Circle Movement implemented in your organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory