Defining a grievance is very difficult. However, personnel experts have tried to differentiate between dissatisfaction, complaint, and grievance. In general, dissatisfaction in any form declared orally between employees is known…

Without an analysis of their nature and pattern, the causes of employee dissatisfaction cannot be removed. The personnel administrator of an organization should go into the details of the grievances…

Methods of resolving grievance can be divided in to two parts: Decisional Processes: Binding Decisions Non-Decisional (Collaborative) Processes: Managed Negotiations Decisional Processes: Binding Decisions The dispute resolver makes a ruling,…