Questionnaires

Questionnaire for Service Quality Management can be used for analysing the service quality in XYZ Retail Store. This questionnaire on service quality is helpful for the retail stores to improve their service quality.

Q1. Have you ever visited XYZ Retail ?a. Yes
b. No

Q2. Reason for using Visit?
a. Brand Name
b. Price
c. Range of Products
d. Quality
e. Recommended by Friends

Q3. How do you rate the price of Products sold at XYZ Retail ?
a. High
b. Average
c. Low

Q4. How do you rate the Quality of Products sold at XYZ Retail ?
a. Good
b. Average
c. Not Up to the Mark

Q5. How do you rate the range of Products sold at XYZ Retail ?
a. Good
b. Average
c. Poor



Q6. The physical facilities at this store are visually appealing.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q7. Materials associated with this store’s service (such as shopping bags, catalogues or statements) are visually appealing.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q8. This store has clean, attractive, and convenient public areas (e.g., rest rooms)
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q9. The store layout at this store makes it easy for customers to find what they need.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q10. When this store promises to do something by a certain time, it will do so.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q11. This store provides its services at the time it promises to do so.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q12. This store has merchandise available when the customers want it.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree
Q14. Employees in this store have the knowledge to answer customers’ questions
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q15. The behaviour of employees in this store instills confidence in customers.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q16. Customers feel safe in their transactions with this store.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q17. Employees in this store give prompt service to customers.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q18. This store gives customers individual attention
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q19. Employees in this store are consistently courteous with customers.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q20. Employees in this store treat customers courteously on the telephone.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q21. This store willingly handles returns and exchanges.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q22. When a customer has a problem, this store shows a sincere interest in solving it.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q23. This store has operating hours convenient for all its customers
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strongly Disagree

Q24. Are you satisfied with the overall service quality of the store.
a. Yes
b. No

Employee Satisfaction Survey Questionnaire – This is a best sample questionnaire on Employee satisfaction survey:

 

EMPLOYEE SATISFACTION SURVEY QUESTIONNAIRE

AGE:
a. Less than 35 Years b. 36-45 c. 45-60
GENDER
a. Male b. Female
POSITION
a. Officer
b. Manager
c. Clerk
d. Supervisor / Worker

Q1. How long have you worked at XYZ Company?
a. Less than 1 Year
b. 1-5 Years
c. 5-15 Years
d. 15-25 Years
e. More than 25 Years
MANAGEMENT
Q2. How satisfied are you with:
A. YOUR IMMEDIATE SUPERVISORS
LEADERSHIP SKILLS
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied
MANAGEMENT AND PROFESSIONAL SKILLS
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied
CONFLICT RESOLUTION SKILLS
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied



B. THE EXPERT BODY’S
LEADERSHIP SKILLS
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

MANAGEMENT AND PROFESSIONAL SKILLS
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

TRANSPARENCEY IN THE WORK
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

EMPLOYEE COMPETENCE
How satisfied are you with
7. Available opportunities for improving your skills
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

8. Career Advancement Opportunities
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied
TRAINING OPPORTUNITIES AT XYZ COMPANY
How satisfied are you with
9. Training improves efficiency
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied
PREMISES AND TECHNICAL WORKING CONDITIONS
How satisfied are you with
10. The access to equipments for performing tasks
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

11. Hygiene Maintenance
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied
12. Your Office
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

REMUNERATION
13. Your salary compared to work you perform
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

14. The current Model for rewarding overtime work
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

RELATIONSHIP BETWEEN EMPLOYEES
15. Respect from your co-workers
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

16. Team Work
In your Organization
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

Team Work in your Department
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

BENEFITS
17. Amount of Vacations
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

18. Sick Leave Policy
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

19. Amount of health care paid for
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

OVERALL OPINION
Are You Satisfied As an Employee
a. Yes
b. No

21. How much does XYZ Company’s as work environment meet your expectations?
a. Least Satisfied
b. Some What Satisfied
c. Neutral
d. Satisfied
e. Strongly Satisfied

 

Sample Questionnaire on workers involvement in productivity :

Q1. Since how many years have you been working with the organization?
a. 0-5 Years

b. 5-10 Years
c. 10 to 15 Years

d. More than 15 Years

Q2 According to your view is there any need of workers involvement in
Production?
a. Yes

b. No

c. Can’t Say

Q3. Do you believe that workers participation equally contribute towards the
better relationship between worker and Management & it increases
productivity.
a. Yes

b. No

c. Can’t Say

Q4. Does the Management provide full information regarding the business & developmental achievement of the company.
a. Very Often

b. Sometimes

c. Never



Q5. What is your view that workers participation in management tend to
promote?
a. Increase in production
b. Improve relation between Workers & management
c. Both of them

Q6. Do you give any suggestions to the management to increase productivity ?
a. Very Often b. Sometimes
c. Never

Q7. How is response of the management to the workers participation for
increasing productivity ?
a. Excellent

b. Good
c. Fair

d. No response

Q8. In your organization employees are rewarded on their suggestions for
increasing productivity ?
a. Yes

b. No

Q9. Whether a strong trade union makes the workers participation more effective.
a. Very Strongly

b. Strongly
c. Partially

d. Not at all

Q10. Are you satisfied with the present system of workers involvement in production ?
a. Highly Satisfied

b. Satisfied
c. No so much

d. Not at all

Q11. Do you agree with the management decision on workers involvement in
production?
a always

b sometimes
c Never

Q12. Do you think workers involvement in productivity helps to solve the
grievances of employees in an efficient manner.
a. Yes

b. No

Q13. Do you think workers disputes are resolved with the help of workers
involvement ?
a. Yes

b. No

Q14 Which suggestions would you make for the effective workers participation
in management for improving production?
a. Effective involvement of Top Management
b. Refresher training programme
c. Involvement of employees as members other than the Representative union
d. Motivation made by supervisors

This is a survey questionnaire on the Employee Life Cycle. This questionnaire on the Employee Life Cycle can be used for the analysis of the Employee Life Cycle in any organization.

Q1.      Since how many years have you been working with Aegis?

a.         0-2 Years

b.         2-4 Years

c.         More than 4 Years

 

Q2.      Does the organization clearly define the position objectives, requirements, and candidate specifications in the recruitment process?

a.         Yes

b.         No

 

Q3.      Is the organization doing a timeliness recruitment and Selection process?

a.         Yes

b.         No

 

Q4.      Does HR provide an adequate pool of quality applicants?

a.         Yes

b.         No

 

Q5.      Rate the effectiveness of the interviewing process and other selection instruments, such as testing?

a.         Excellent

b.         Good

c.         Poor

 

Q6. How would you rate the HR department’s performance in recruitment and selection?

a.         Good

b.         Average

c.         Poor

 

Q7.      Do you feel induction training and regular training are necessary for any employee for developing his skills?

a.         Yes

b.         No

 

Q8.      Which kind of Training is provided for improving your knowledge, skill, ability?

a.         On Job                         b.         Off the job

 

Q9.      Are you satisfied with the training being conducted by the organization?

a.         Up to Some extent                    b.         Fully                 c.         Very Little

 

Q10.    Will training help you to identify your strengths and weakness.

a.         To a great Extent                                  b.         To some extent

c.         Not at all

 

Q11.    How is the training program beneficial to you?

a.         To Increase productivity

b.         Reduction in Cost

c.         Develop a Sense of Responsibility

d.         Improve Employee Employer Relationship

 

Q12.    How are the working hours of the organization?

a.         Highly Satisfactory

b.         Satisfactory

c.         Dissatisfactory

 

Q13     How do you rate the leave policy of the organization?

a.         Highly Satisfactory

b.         Satisfactory

c.         Dissatisfactory

 

Q14.    Do you get regular increments?

a.         Yes,

b.         No

 

Q15.    How the increments are given in the organization?

a.         On the basis of Performance

b.         On the Basis of Seniority

 

Q16.    Are you satisfied with the employee benefits and facilities provided by the organization?

a.         Yes

b.         No

 

Q17.    How do you rate the attendance system of the organization?

a.         Highly Satisfactory

b.         Satisfactory

c.         Average

d.         Dissatisfactory

e.         Highly Dissatisfactory

 

Q18.    Are you satisfied with your Payroll and salary system of the organization?

a.         Yes

b.         No

 

Q19.    How often you face grievance in your organization.?

a.         Mostly

b.         Hardly

c.         Sometimes

d.         Not At All

 

Q20.    Most of your grievance is related to :

a.         Work Environment

b.         Supervision

c.         Workgroup

d.         Economic (Salary, Reward, Incentives)

e.         Social Injustice

 

Q21.    Whom do you report/share if you have any grievances

a.        Superior

b.         Colleagues (discussion)

c.         Function Head

d.         Head of HR department

 

Q22.    How often you are complaints and grievance being taken care of?

a.         Mostly

b.         Rarely

c.         Frequently

d.         Not at all

 

Q23.    Are you satisfied with the existing grievance settlement system of the Company?

a.         Yes

b.         No

 

Q24.    Does the company take disciplinary action against the employees who are misbehaving and doing acts that are not in favour of the organization?

a.         Yes

b.         No

 

Q25     Do you think employees in your organization leaves the organization very

frequently?

a.         Yes

b.         No

 

Q26.    If yes what is the reason they leave the organization?

a.         Work Pressure

b.         Salary Structure

c.         Boss is Partial

d.         Family Problems

e.         Other Reasons

 

Q27.    If No what is the main reason employees don’t want to leave the organization?

a.         Good Compensation

b.         Job Security

c.         Work Timings are Less

d.         Work Pressure is less

e.         Other reasons

 

Q28.    Do you think company is able to retain employees?

a.         Yes

b.         No

 

Q29.    Does the company ask reasons for resigning from the company?

a.         Yes

b.         No

 

Q30.    Does the company have a proper settlement policy (i.e. company gives salary and gives experience letter to the employees who are leaving the organization)?

a.         Yes

b.         No

 

Q31.    How do you rate the Employee Life Cycle in the organization?

a.         Highly Satisfactory

b.         Satisfactory

c.         Average

d.         Dissatisfactory

e.         Highly Dissatisfactory

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Questionnaire to Evaluate ERP (Enterprise Resource Planning) and BPR (Business Process Restructuring). This questionnaire is very helpful to evaluate ERP (Enterprise Resource Planning) and BPR (Business Process Restructuring) in any organization.

Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Does your company has implemented ERP in the organization?
a. Yes
b. No

Q3. Do you think due to the implementation of ERP your Business Process has restructured?
a. Yes
b. No

Q4. Do you think the working culture has changed completely after the implementation of ERP?
a. Yes
b. No

Q5. What do you think about the workload in the organization after the implementation of ERP?
a. Work Load is very much and task are not finished at appropriate time
b. Work Load is very much but due to participative environment employees are able to complete their task
c. Work Load is evenly distributed and employees are able to complete their tasks on timed. Work Load is less as compared to other companies

Q6. Do you think ERP & BPR implementation is able to develop a systematic and work culture?
a. Yes
b. No

Q7. Do you think that ERP and BPR implementation is helpful in cost
reduction and increases productivity?
a. Yes
b. No

Q8. Does due to Business Process Restructuring goals and tasks are clearly defined for increasing productivity?
a. Yes
b. No

Q9. Does the management keep track of the activities in the organization due to ERP implementation?
a. Yes
b. No

Q10. Do the problems are resolved in an efficient manner with the help of ERP Solution of the company?
a. Yes,
b. No

Q11. Are you satisfied with information sharing within the organization due to ERP Solution Implemented in the organization?
a. To a great extent
b. To some extent
c. To very little extent
d. Not at all
e. No comments

Q12. Rate your satisfaction with ERP and Business Process Restructuring in the organization.
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

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The Best Questionnaire for HR Audit and Planning is as follows

Q1. Since how many years have you been working with XYZ Company?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Is the company having sufficient employees or the current employees are overloaded with work?
a. Have Sufficient No. of Employees
b. Current Employees are overloaded with work

Q3. Does the company do proper HR Planning for achieving targets?
a. Yes
b. No

Q4. Is the organization doing timeliness planning & audit for HR requirements?
a. Yes
b. No

Q5. Does HR provide an adequate pool of employees after HR Planning Process?
a. Yes
b. No

Q6. Do you think the company is doing HR Planning according to the skills, knowledge, and education of existing employees?
a. Yes
b. No

Q7. Is the work evenly distributed among the employees because of the existing HR Planning Process?
a. Yes
b. No

Q8. Does HR train hire employees to make the best hiring decisions?
a. Yes
b. No

Q9. Rate how well HR finds good candidates from non-traditional sources when
Necessary?
a.. Poor
b. Adequate
c. Excellent

Q10. Does the company have comprehensive job-descriptions for all said positions?
a. Yes
b. No

Q11. Do you think HR Audit & Planning in the organization helps to analyze the effective utilization of human resources?
a. Yes
b. No

Q12. Does the HR audit give a sense of confidence in the human resource department that it is well-managed and prepared to meet potential challenges and opportunities?
a. Yes
b. No

Q13. Does the company consider a number of permanent employees, contract employees, and casual staff in the HR Audit process?
a. Yes
b. No

Q14. Does the company have a formal HR Filing system?
a. Yes
b. No

Q15. Does the company keep track of Leaves, skills, employee’s performance, training is done, the experience of existing employees?
a. Yes
b. No

Q16. Does the company consider Leaves and Overtime of the employees in the HR audit process?
a. Yes
b. No

Q17. Does HR Climate, Job satisfaction, working conditions, employee salaries, and motivational level of employees are also considered in HR audit process?
a. Yes
b. No

Q18. How would you rate the HR department’s performance in HR Audit & Planning Process?
a. Good
b. Average
c. Poor

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Questionnaire to analyze the best investment option available to the investors.

Q1. What is your Occupation?
a. Private Job
b. Govt. Job
c. Business
d. Retired

Q2. What is your annual Income ?
a. 1-1.5 Lacs
b. 1.5 to 3 Lacs
c. 3 Lacs and Above

Q3. What percentage of your annual income do you save to Invest ?
a. 5 to 10%
b. 10 to 20%
c. 20% and above

Q4. What do you look before investing in a particular investment option?
a. Returns
b. Minimum Investment Amount
c. Locking Period
d. Risk
e. Type of investment Option
f. Other Factors

Q5. Do you prefer to invest for long term or short duration?
a. Long Term
b. Short Term

Q6. Where do you prefer to invest your money?
a. Mutual Funds
b. ULIP Plans
c. Fixed Deposit
d. Post Office Deposit
e. Realestate
f. Share / Commodity Market
g. Other Investment Options

Q7. Which Investment Option has less risk?
a. Mutual Funds
b. ULIP Plans
c. Fixed Deposit
d. Post Office Deposit
e. Realestate
f. Share / Commodity Market
g. Other Investment Options

Q8. Which option gives more returns?
a. Mutual Funds
b. ULIP Plans
c. Fixed Deposit
d. Post Office Deposit
e. Realestate
f. Share / Commodity Market
g. Other Investment Options

Q9. Which option don’t require minimum investment amount?
a. Mutual Funds
b. ULIP Plans
c. Fixed Deposit
d. Post Office Deposit
e. Realestate
f. Share / Commodity Market
g. Other Investment Options

Q10. If you invest in mutual fund which mutual fund gives better returns?
a. Franklin Templeton
b. Reliance
c. ICICI Prudential
d. SBI
f. Others

Q11. Reason for not investing mutual funds?
a. Risk
b. Returns
c. Other Reasons

Q12. If you invest in Share Market you do proper analysis before investing?
a. Yes
b. No

Q13. Why you have not invested in Share / Commodity Market ?
a. Risk
b. Lack of Knowledge
c. Return Factor

Q14. Your experience of investing in share / commodity market?
a. Face Losses
b. Earned Profit
c. No Profit No Loss

Q15. Reason for investing in Real Estate ?
a. Gives Good returns
b. Has Less Risk
c. Loan Facility is available for investment

Q16. Reason for investing in Fixed Deposit / Post Office Deposit Schemes?
a. Returns
b. No Risk Investment

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This is the best questionnaire on the Internet for analyzing the Sales Promotion activities of Big Bazaar or any other retail stores.

Q1. Do you frequently visit Big Bazaar?
a. Yes
b. No

Q2. Reason for your visit?
a. Promotional Offers
b. Discount Offers
c. Range of Items
d. Location of the Store
e. Others

Q3. How do you come to know about Big Bazaar?
a. Through Advertisement
b. Through Friends & Relatives
c. Through Hoardings / Newspaper
d. Other Medium

Q4. Rate the Attractiveness of the advertisement for Big Bazaar?
a. Very Attractive
b. Less Attractive
c. Not at All Attractive

Q5. Rate the quality of the item as per the advertisement of Big Bazaar?
a. Highly Satisfactory
b. Satisfactory
c. Averagely Satisfactory
d. Dissatisfactory
e. Highly Dissatisfactory

Q6. Does the advertisement for Big Bazaar attract you to purchase items from Big Bazaar?
a. Yes
b. No

Q7. How do you feel while shopping in Big Bazaar?
a. Great
b. Good
c. Not satisfied with the arrangement of products
d. Not satisfied with the promotional offers available in the store
e. Not satisfied with the range of products

Q8. How do you rate the presentation of products in Big Bazaar?
a. Good
b. Average
c. Poor
Q9 How do you rate the arrangement of Products in Big Bazaar?
a. Good
b. Average
c. Poor

Q10 Is the pricing Clearly written on the Shelf?
a. Yes
b. No

Q11 Do you think Offers are clearly presented through Displays in Big Bazaar?
a. Yes
b. No

Q12. How do you rate the range of Products in Big Bazaar?
a. Good
b. Average
c. Poor

Q13. Does the Displays and Promotional offers informed in the store attract you?
a. Yes
b. No

Q14. Which type of promotional activities attracts customers?
a. Discounts
b. Extra Offer
c. 1+1 Offer
d. Advertisements

Q15. How do you rate the customer schemes of the company?
a. Good
b. Average
c. Poor

Q16. Do you think due to displays it is easy to shop in Big Bazaar?
a. Yes
b. No

Q17. Does the Sales Promotion activities of Big Bazaar make you visit Big Bazaar again?
a. Yes
b. No

Q18. Your overall shopping Experience due to offers and discounts in Big Bazaar?
a. Good
b. Average
c. Poor

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Best Questionnaire on Maslow’s Hierarchy of Needs is as follows:

Q1. Since how many years you have been working in this organization?
a. 0-5 Years
b. 5-10 Years
c. 10-15 Years
d. More than 15 Years

Q2. Top Management is interested in motivating the employees”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q3. Organization is effective in fulfilling basic needs of employees like food, shelter and basic functions is life.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q4. Do you have a feeling of Job security while working in this organization?
a. Yes
b. No

Q5. Are you satisfied with the canteen facility in the organization?
a. Yes
b. No

Q6. Are you satisfied with the Drinking Water facility in the organization?
a. Yes
b. No

Q7. “Employee Safety is the top priority of Management”.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q8. Does the organization provide a medical facility for its employees and their
families.
a. Yes
b. No

Q9. How is the work culture in your organization?
a. Supportive
b. Less Supportive
c. Not at all supportive

Q10. “Employees have Good Relationship with other staff members”
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q11 Support from the other staff members is helpful to get motivated
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q12. Organization recognize and acknowledge your work.
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q13. Organizational Policies motivate for achieving its aims and objectives
a. Strongly Agree
b. Agree
c. Neutral
d. Disagree
e. Strong Disagree

Q14. Which of the following factors which motivate you most?
a. Salary Increase
b. Promotion
c. Leave
d. Motivational talks
e. Recognition

Q15. Does the Top Management involve you in decision making which are connected to your department?
a. Yes
b. No
c. Occasionally

Q16. Do you think a feeling of self-actualization is developed due to current policies for employee motivation in the organization?
a. Yes
b. No

Q17. Do you think Employees can control their behavior and are motivated to grow and reach their fullest potential because the organization is helping in fulfilling their basic needs?
a. Yes
b. No

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This is the Best Questionnaire on Employee Welfare Activities.
One of the Most Popular Definitions of Employee Welfare is “Employee welfare is a comprehensive term including various services, benefits, and facilities offered to employees & by the employers. Through such generous fringe benefits, the employer makes life worth living for employees.”

Best Questionnaire on Employee Welfare Activities is as follows:

Q1. From how many years you are working with this Organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. How do you rate the Working Environment of the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Averagely Satisfactory
d. Dissatisfactory
e. Highly Dissatisfactory

Q3. How do you rate the medical benefits provided by the Organization for the employees & their families?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q4. Does the company provide maternity leave to Female Employees?
a. Yes
b. No

Q5. How do you rate the working Hours of the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q6. How do you rate the sitting arrangement of the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q7. How do you rate the Conveyance Allowance offered by the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q8. Rate the Overtime allowance offered by the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q9. How do you rate leave policy of the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q10. Do you get regular increments?
a. Yes
b. No

Q11. Does the Organization offers a sufficient number of toilets?
a. Yes
b. No

Q12. Rate the canteen services provided by the organization.
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q13. Rate the Restroom and lunchroom facility to the employees?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q14. Does the organization provide a creche facility?
a. Yes
b. No

Q15. Does the company take care of the employees working in the night shift?
a. Yes
b. No

Q16. Does working in the organization give you a feeling of security?
a. Yes
b. No

Q17. Does the company take safety measures for employee safety?
a. Yes
b. No

Q18. Do you think employee welfare activities of the Organization give a feeling of safety and improves your performance?
a. Yes
b. No

Q19. Rate the overall satisfaction with employee welfare activities of the Organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

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