TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus… Read More »Total Quality Management (TQM)
A preliminary step in TQM implementation is to assess the organization’s current reality. Relevant preconditions have to do with the organization’s history, its current needs,… Read More »Implementation Principles and Processes of TQM
Quality Circle is a small group of employees in the same work-area or doing a similar types of works who voluntarily meet regularly for about… Read More »Quality Circle
Promote job involvement Create problem solving capability Improve communication Promote leadership qualities Promote personal development Develop a greater awareness for cleanliness Develop greater awareness for… Read More »Objectives of Quality Circle
Lack of faith in and support to Quality Circle activities among management personnel Lack of interest or incompetence of leaders/facilitator Apathy, fear and misunderstanding among… Read More »Pitfalls And Problems In Quality Circle
Small group of employees – optimum of 8-10 members Members are from same work area or doing similar type of job Membership is voluntary Meet… Read More »Characteristics of Quality Circle
Improvement of human relations and workplace morale Promotion of work culture Enhancement of job interest Effective team work Reducing defects and improving quality Improvement of… Read More »Impact of Quality Circle
BHEL -1980 –Mr.S.R.Udapa (GM Operations) 1st Indian to start quality circle Hero honda motors “Sunrise Quality circle” Lucas TVS, Chennai “honey bee quality circle” Tata… Read More »Examples of Quality Circle Movements in India
Knowledge Management is the explicit and systematic management of vital knowledge – and its associated processes of creation, organization, diffusion, use and exploitation. There are… Read More »Introduction to Knowledge Management