Questionnaires

Questionnaire for Recruitment and Selection

Recruitment and Section can be evaluated by using the following questionnaire :

Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Does the organization clearly define the position objectives, requirements and candidate specifications in the recruitment process ?
a. Yes
b. No



Q3. How well are the organization’s affirmative action needs clarified and supported in the selection process?
a. Poor
b. Adequate
c. Excellent

Q4. Is the organization doing timeliness recruitment and Selection process.
a. Yes
b. No

Q5. Does HR provides an adequate pool of quality applicants ?
a. Yes
b. No

Q6. Rate the effectiveness of the interviewing process and other selection instruments, such as testing?
a. Poor
b. Adequate
c. Excellent

Q7. Does the HR team act as a consultant to enhance the quality of the applicant pre-screening process?
a. Yes
b. No

Q8. Does HR train hiring employees to make the best hiring decisions?
a. Yes
b. No

Q9. Rate how well HR finds good candidates from non-traditional sources when Necessary?
a. Poor
b. Adequate
c. Excellent
Q10. How would you rate the HR department’s performance in recruitment and selection?
a. Poor
b. Adequate
c. Excellent

Q11. Does the HR Department is efficient in Selection Policy of the employees ?
a. Yes
b. No

Q12. Does the HR maintains an adequate pool of quality “protected class” applicants?
a. Yes
b. No

Questionnaire for Recruitment and Selection Read More »

Questionnaire on Work Life Balance

Work–life balance is a broad concept including proper prioritizing between “work” (career and ambition) on the one hand and “life” (Health, pleasure, leisure, family and spiritual development) on the other. Related, though broader, terms include “lifestyle balance” and “life balance”. (According to Wikipedia.org)

Q1. From how many years you are working in this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Are you satisfied with the working hours of the organization?
a. Yes
b. No

Q3. Does after working hours you get enough time for your family ?
a. Yes
b. No

Q4. Do you feel that you are able to balance your work life?
a. Yes
b. No

Q5. How often do you think or worry about work (when you are not actually at work
or traveling to work)?
a. Never think about work
b. Sometimes
c. Often
d. Always

Q6. Does the organization take initiatives to manage work life of its employees?
a. Yes
b. No

Q7. If yes what are the initiatives your organization has taken for managing work life ?
a. Provided Flexible work Timings
b. Provide leaves to manage work life
c. Job Share Option is provided by the organization

Q8. Do you have more pressure of work in the organization or it is evenly distributed?
a. Have Pressure
b. Work is evenly distributed

Q9. Do you think policy for work Life Management helps to increase productivity of the organization?
a. Yes
b. No

Q10. Do you generally feel you are able to balance your work life due to work life management policy of the company?
a. Yes
b. No

Q11. Do you think with the efficient work life management policy organization is able to retain its employees?
a. Yes
b. No

Q12. How do you rate the Flexible Working Hours provided by the company due to current Work Life Management Policy?
a. Good
b. Average
c. Poor

Q13. Does the company provide crèche facility?
a. Yes
b. No

Q14. Does the company provide maternity and paternity leave to the employees?
a. Yes
b. No

Q15. How do you rate the leave policy of the company?
a. Satisfactory
b. Dissatisfactory

Q16. Does the company organize Holiday camps and picnics to manage work life and personal life?
a. Satisfactory
b. Dissatisfactory

Q17. Do you think that you have good career prospects in the company?
a. Yes
b. No

Q18. Does the company offers In-House Doctor facility for its employees?
a. Yes
b. No

Q19. Do you think that if employees have good work-life balance the organization will be more effective and successful?
a. Yes
b. No

Questionnaire on Work Life Balance Read More »

Questionnaire on Work Life Management

Work Life Management means managing family and working life with the help of flexible working time, work at home, leave programs, holiday camps, family service, in house doctors and family care leaves. An organization can achieve more productivity and retain employees with the help of work life management.

 

Q1. From how many years you are working in this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Are you satisfied with the working hours of the organization?
a. Yes
b. No

Q3. Does after working hours you get enough time for your family ?
a. Yes
b. No

Q4. Does the organization take initiatives to manage work life of its employees?
a. Yes
b. No

Q5. If yes what are the initiatives your organization has taken for managing work life ?
a. Provided Flexible work Timings
b. Provide leaves to manage work life
c. Job Share Option is provided by the organization

Q6. Do you have more pressure of work in the organization or it is evenly distributed?
a. Have Pressure
b. Work is evenly distributed

Q7. Do you think policy for work Life Management helps to increase productivity of the organization?
a. Yes
b. No

Q8. Do you generally feel you are able to balance your work life due to work life
management policy of the company?
a. Yes
b. No

Q9. Do you think with the efficient work life management policy organization is able to retain its employees?
a. Yes
b. No

Q10. How do you rate the Flexible Working Hours provided by the company due to current Work Life Management Policy?
a. Good
b. Average
c. Poor

Q11. Does the company provide crèche facility?
a. Yes
b. No

Q12. Does the company provide maternity and paternity leave to the employees?
a. Yes
b. No

Q13. How do you rate the leave policy of the company?
a. Satisfactory
b. Dissatisfactory

Q14. Does the company organize Holiday camps and picnics to manage work life and personal life?
a. Yes
b. No

Q15. Does the organization provide training on work life issues?
a. Yes
b. No

Q16. Does the company offers In-House Doctor facility for its employees?
a. Yes
b. No

Q17. Please rate your overall satisfaction level with the current Work Life Management policy of the organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Questionnaire on Work Life Management Read More »

Questionnaire on Quality Circle Movement

Joel E. Ross and William C. Ross define a quality circle as “a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit.”

 

Questionnaire on Quality Circle is as follows :

Q1. Since how many years have you been working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. Are you a member of Quality Circle?
a. Yes
b. No

Q3. Rate your satisfaction level with the top Management role in Quality Circle of your organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q4. What is the main purpose of Quality Circle in your Organization?

a. Improvement in Human Relations
b. Promotion of Work Culture
c. Develop Team Work
d. Improve Productivity
e. Enhance Problem Solving Capacity
f. All of the Above

Q5. Do you think quality circle develops a participative environment in the organization?

a. Yes
b. No

Q6. Do you think that members in your quality circle are able to solve the problems and are participative?
a. Yes
b. No
b. Sometimes
d. Rarely
Q7. Do you think that Quality Circles are helpful in cost reduction and increases productivity?
a. Yes
b. No
c. Somewhat

Q8. Do you think that Quality Circles are helpful in Building an attitude of problem prevention among employees?
a. Mostly
b. Sometimes
c. Rarely
d. Never

Q9. Does the management keep track on the activities of Quality Circle in your organization?
a. Yes
b. No
c. sometime
d. Rarely
e. Never

Q10. Does the problems are resolved in an efficient manner by Quality Circle ?
a. Yes
b. No
c. sometime
d. Rarely
e. Never

Q11. Your Overall Satisfaction with the Quality Circle Movement implemented in your organization?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

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Questionnaire to Analyze Customer Satisfaction Level towards Videocon LCD Television

This questionnaire will help the researcher to analyze customer satisfaction level towards Videocon LCD Television:

Q1. When you have purchased Videocon LCD D2H Television?
a. Less than 1 year
b. One Year
c. Two Years
d. Three Years

Q2. Which brand of Television you were using earlier ?
a. Samsung
b. Sony
c. Videocon
d. LG
d. Others

Q3. Reasons for Purchasing Videocon LCD Television ?
a. Good Contrast Ratio
b. Picture quality
c. Price
d. Sound Quality
e. D2H Facility

Q4. Are you influenced by the brand image of Videocon for Purchasing LCD TV?
a. Yes
b. No

Q5. Are you influenced by the D2H facility for purchasing Videocon LCD Television?
a. Yes
b. No

Q6. Who recommended you Videocon LCD Television ?
a. Friends
b. Relatives
c. Retailer

Q7. How do you come to know about Videocon LCD Television ?
a. Through Newspaper Advertisement
b. Through Television
c. Through Magazines

Q8. Rate your satisfaction level with the picture quality of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q9. Rate your satisfaction level with the picture quality of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q10. Rate your satisfaction level with the sound quality of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q11. Rate your satisfaction level with the features of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q12. Rate your satisfaction level with D2H Facility of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q13. Rate your satisfaction level with the Colour quality of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q14. Rate your satisfaction level with the aspect ratio quality of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q15. Rate your satisfaction level with the channel packages available in Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q16. Are you satisfied with the No. of Channels available in Videocon LCD Television?
a. Yes
b. No

Q17. Rate your satisfaction level with the performance of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q18. Have you ever faced problem related to Videocon LCD Television?
a. Yes
b. No

Q19. Rate your satisfaction level with the after sales service support of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q20. Rate your satisfaction level with the response of service centre of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q21. Rate your satisfaction level with the availability of Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q22. Rate your overall satisfaction level with Videocon LCD Television?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Questionnaire to Analyze Customer Satisfaction Level towards Videocon LCD Television Read More »

Questionnaire for Satisfaction Level of Customers Towards Life Insurance Company

This is a sample questionnaire to analyze the satisfaction level of customers towards life insurance company.

Q1. Your Occupation ?
a. Service
b. Business
c. Retired
d. Others

Q2. Your Income ?
a. 10000-15000
b. 15001-25000
c. Above 25000

Q3. Reasons for investing in Insurance Plans of XYZ Life Insurance?
a. Returns b. Schemes are good
c. Recommended by Family & Friends
d. Needs to save tax
e. Offers Multiple benefits like investment+insurance +Tax Saving

Q4. What do you feel after investing in Insurance Plans of XYZ Life Insurance?
a. Good
b. Averagely Satisfied with the investment decision
c. Cheated

Q5. Does the Insurance Agent / Marketing Executives Recommend XYZ Life Insurance?
a. Yes
b. No

Q6. Do you think the recommendation for XYZ Life Insurance is authentic and the agents / Marketing Executives of XYZ Life insurance are giving correct information related to the products and charges?
a. Yes
b. No

Q7. Do you invest in Insurance Plans of XYZ Life because of Tax Benefits?
a. Yes
b. No

Q8. How is the Premium Amount to be paid in Insurance Plans of XYZ Life Insurance Company ?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q9. How are the Insurance Policies of XYZ Life Insurance ?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q10. How are the Returns in Insurance Policies of XYZ Life Insurance?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q11. How are the Charges in Insurance Policies of XYZ Life Insurance
a. High
b. Average
c. Low

Q12. What would you like more in Insurance Policies of XYZ Life Insurance?
a. More benefits
b. More security
c. Others, Please specify

Q13. Rate your overall satisfaction with Insurance Policies of XYZ Life Insurance?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Questionnaire for Satisfaction Level of Customers Towards Life Insurance Company Read More »

Questionnaire For Stress Management in an Organization

Questionnaire For Stress Management in an Organization is as follows:

Q1. Is work culture supportive in your organization?
a. Mostly
b. Rarely
c. Sometimes
d. Not at all

Q2. How often you face stress Situation in your organization.?
a. Mostly
b. Rarely
c. Sometimes
d. Not at all

Q3. Most of your Stress are related to :
a. Work Environment
b. Supervision
c. Workgroup
d. Social Injustice

Q4. How do you feel while working in the organization?
a. Great
b. Satisfied
c. Unable to concentrate
d. Frustrated
e. Depressed

Q5. Have you taken leave in the past 12 months due to work related stress?
a. Yes
b. No

Q6. Please estimate the average number of hours per week that you work (both on and off site) during term time.
a. 40 – 50
b. 50 – 60
c. 60 – Above

Q7. Please indicate total workload has changed during last three years?
a. Workload has decreased
b. Remained the
c. Same
d. Workload increased

Q8 Stress is related to Demand?
a. Dealing with Customers/ Colleagues
b. Administration
c. Need to hit targets/deadlines
d. Long working hours

Q9 Stress related to Support ?
a. Feeling work not valued
b. Lack of management support
c. Over competitive/ confrontational institutional culture
d. Incentive Policy

Q10. Whom does you report / share if you have any problems in your work ?
a. Superior
b. Colleagues (discussion)
c. Function Head
d. Head of HR department

Q11. How often you face stress situation being taken care off ?
a. Mostly
b. Rarely
c. Frequently
d. Not at all

Q12 How do you handle Stress situations?
a. Optimistically
b. With the help of others
c. Depends upon level

Q13. To what level the Management is effective in handling your Stress situation?
a. Completely
b. To a certain extent
c. To a satisfactory
d. Not at all

Q14. Does the upper Management pressure main reason for stress ?
a. Yes
b. No

Questionnaire For Stress Management in an Organization Read More »

Questionnaire to Analyze Customers View towards Current and Saving Account of IDBI Bank

Q1. From how many years you are the customer of IDBI Bank?
a. From 0-2 Years
b. From 3 to 5 Years
c. More than 5 Years

Q2. Your Occupation ?
a. Service
b. Business
c. Retired
d. Others

Q3. Your Income ?
a. 10000-15000
b. 15001-25000
c. Above 25000

Q4. Are you having Saving / Current Account in IDBI Bank ?
a. Yes
b. No

Q5. Reason for using Saving / Current Account Services offered by IDBI Bank?
a. Near to Home
b. Convenient To Do Transactions
c. Brand Name of the bank
d. Services of the Bank is attractive
e. Other Reason

Q6. Reason for not having Saving / Current Account in IDBI Bank ?
a. Other banks are Providing Better Services
b. Interest Rates are not attractive
c. Charges for non maintenance of minimum Balance
d. Other Reasons

Q7 From which source did you know about Saving / Current Account of IDBI Bank?
a. Friends & Relatives
b. Colleagues
c. Marketing Executives
d. Other Sources

Q8 How do you rate the charges for non maintenance of minimum balance in Saving Account of IDBI Bank ?
a. Low
b. Medium
c. High

Q9. How do you rate the Customer Support offered in Saving / Current Account of IDBI Bank?
a. Highly Satisfactory
b. Satisfactory
c. Average
d. Dissatisfactory
e. Highly Dissatisfactory

Q10. How do you rate the Fund Transfer Facility from IDBI Bank Saving / Current Account to Other Banks Account?
a. Good
b. Average
c. poor

Q11. How do you rate the Value added services like mobile banking, net banking, customer support, etc?
a. Good
b. Average
c. poor

Q12. Are you satisfied with Saving / Current Account Services offered by IDBI Bank?
a. Yes
b. No

Questionnaire to Analyze Customers View towards Current and Saving Account of IDBI Bank Read More »

Questionnaire on Visual Merchandising

Visual Merchandising is an activity used to promote sales by retail outlets.

Visual Merchandising is a way of presentation, it also educates customers, create desire and help in selling.

Questionnaire:

Q1. Do you frequently visit XYZ Retail Store?
a. Yes
b. No

Q2. How do you feel while shopping in XYZ Retail Store?
a. Great
b. Good
c. Not satisfied with the arrangement of products
d. Not satisfied with the promotional offers available in the store
e. Not satisfied with the range of products

Q3. How do you rate the presentation of products in XYZ Retail Store?
a. Good
b. Average
c. Poor

Q4. How do you rate the arrangement of Products in XYZ Retail Store?
a. Good
b. Average
c. Poor

Q5. Is the pricing Clearly informed on the Shelf?
a. Yes
b. No

Q6. Do you think Offers are clearly informed through Displays in XYZ Retail Store?
a. Yes
b. No
Q7. How do you rate the range of Products in XYZ Retail Store?
a. Good
b. Average
c. Poor

Q8. Does the Displays and Promotional offers informed in the store attracts you?
a. Yes
b. No

Q9. Do you think due to displays it is easy to shop in XYZ Retail Store?
a. Yes
b. No

Q10. Does the Visual Merchandising activities in XYZ Retail Store made you to visit XYZ Retail Store Again?
a. Yes
b. No

Q11. Your overall shopping Experience due to offers and discounts in XYZ Retail Store?
a. Good
b. Average
c. Poor

Questionnaire on Visual Merchandising Read More »

Questionnaire for 360 Degree Performance Appraisal

360 Degree assessment is a performance measurement mechanism, based on feedback from supervisors, subordinates, partners, and colleagues. 360 Degree Appraisal of Performance is a very powerful method.

Benefits of Questionnaire for 360 Degree Performance Appraisal

Questionnaire for 360-degree performance appraisal if properly structured, gives each employee a detailed view of their success at work. This questionnaire offers various series of questionnaires depending on the various employee-related attributes. This survey framework often provides a rich insight or input on areas that may need to be changed. This prototype sample survey can be tailored according to the organizational need.

As every company does have a specific characteristic, culture, and a broad range of leadership requirements, our team has built a comprehensive survey that will help companies gather a 360-degree performance appraisal input from their employees to help start developing the right skill model for your company.

The questionnaire for 360 Degree Performance appraisal process helps to analyze its effectiveness.

Q1. From how many years you are working with this organization?
a. 0-5 Years
b. 5-10 Years
c. 10 to 15 Years
d. More than 15 Years

Q2. In your Opinion Performance Appraisal is:
a. Evaluations of Employees
b. Promotion of Employees
c. Job Satisfaction of Employees
d. Motivation

Q3. Does the SK Industries Follow 360o Performance Appraisal Process?
a. Yes
b. No

Q4. How Performance is evaluated in your organization?
a. By Top Management
b. Self Appraisal, Superiors Appraisal, Subordinate Appraisal & Peer Appraisal

Q5. Do you receive any increment in your salary after Appraisal?
a. Yes
b. No

Q6. Do you think that 360o performance Appraisal help to provide an atmosphere where all are encouraged to share one another burden?
a. Yes
b. No

Q7. Do you think 360 Degree performance appraisal helps people set and achieve meaningful goals?
a. Yes
b. No

Q8. Do you think 360 Degree performance appraisal gives constructive criticism in a friendly and positive manner?
a. Yes
b. No

Q9. Does the performance of employees improve due to 360o performance appraisal?
a. Yes
b. No

Q10. Does the 360o appraisal process create a participative environment in the organization?
a. Yes
b. No

Q11. Do you think 360o performance appraisal improves motivation and job satisfaction?
a. Yes
b. No

Q12. Does the promotions are strictly based on the Performance Appraisal Process?
a. Yes b. No

Q13. Do you think 360o performance appraisal helps to change the behavior of Employees?
a. Yes
b. No

Q14. Do you think your leadership and interpersonal skills developed after 360 Degree Performance Appraisal?
a. Yes
b. No

Q15. Are you satisfied with the existing Performance Appraisal System i.e. 360 Degree Performance Appraisal?
a. Yes
b. No

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