Quality of Work Life

The term “quality of work life” (QWL) was first introduced in 1972 during an international labour relations conference. QWL received more attention after United Auto Workers and General Motors initiated a QWL program for work reforms. Robbins (1989) defined QWL as “a process by which an organization responds to employees needs by developing mechanisms to…

QWL programs can be evaluated on the basis of following points: Fair compensation and job security: The economic interests of people drive them to work at a job and employee satisfaction depends at least partially , on the compensation offered. Pay should be fixed on the basis of the work done, responsibilities undertaken, individual skills…

The factors that influence and decide the Quality of work life are: Attitude: The person who is entrusted with a particular job needs to have sufficient knowledge, required skill and expertise, enough experience, enthusiasm, energy level, willingness to learn new things, dynamism, sense of belongingness in the organization, involvement in the job, inter personnel relations,…

Open communication Equitable reward system A concern for employee job security Participation in job design – job enrichment & organisational design Employee skill development Reduction of occupational stress Good employer-employee relations A challenging job More opportunity for growth Encouraging creativity and innovation in employees Alternate work schedule Workers participation in management Supportive leadership Autonomy and…